R o n a l d J a c k s o n B o y d
Customer-focused, solutions-oriented technical support specialist.
Background includes over 10 years' experience in computer support, programming, and web development.
- Skilled in using common applications such as:
- word processors,
- text editors,
- desktop publishers,
- spreadsheets,
- databases,
- graphics editors,
- presentation software.
- Georgia Work Ready – Certified Silver.
- Forklift and OSHA 10 Certification.
Technical skills include:
- Personal Computers (PC)
- MS DOS
- Macintosh / Apple
- Windows
- Linux
- C
- Perl
- PHP
- JavaScript
- HTML
- CSS
- SQL
- Python
- VBA
- AutoCAD
- PowerPoint
- Word/Excel
- Networking
- Installation
- Computer Repair
- DC Electronics
- Wide Area Networks
Professional Experience
Maintained Sections of Central Education Center Facility in Newnan.
- Customized Perl and PHP scripts for online applications.
- Integrated JavaScript and HTML in CGI forms.
- Authored PHP scripts with MySQL queries for database driven applications.
- Investigated network abuse complaints.
- Developed applications in a Linux environment on multiple Apache servers.
- Developed a backend site for the Forsyth Chamber of Commerce.
1/1998 – 11/1999 | ZCorum | Gordon, Georgia | Technical Support Specialist
Provided telephone technical support for customers of over 70 internet service providers (ISP).
Resolved end users issues to their satisfaction.
Supported faculty and staff computer systems on an intranet.
Resolved users’ hardware and software issues.
Analyzed production and exploration kaolin samples for quality control.
Tested samples for G.E. brightness, residue, viscosity, CEC particle size, and cast weight.
Volunteer Experience
Volunteered over 235 hours shelving books.
1/9/2016 – 9/25/2017 | Throwback Studioz | Production Assistant
IMDb Credits:
- 2021 | Sigma Square Media | Briana Cole's Pseudo | Second Assistant Camera
- 2017 | Throwback Studioz | Fighting Angels: Kaleel | Production Assistant
- 2016 | Throwback Studioz | Uncanny X-men | Production Assistant
- 2016 | Albion Walker | Looking Inward | Grip
- 2015 | Ni'Kesia Pannell | Men Are Crazy Too | Production Assistant
Education
Download IT Resume
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