R o n a l d   J a c k s o n   B o y d

Greater Atlanta | 478-234-2436 cell | ronboyd@hotmail.com | www.linkedin.com/in/ronaldboyd0

Customer-focused, solutions-oriented technical support specialist.
Background includes over 10 years' experience in computer support, programming, and web development.

Technical skills include:

Professional Experience

12/12/2017 – 7/6/2018 | Beck Facilities Services | Newnan, Georgia | Janitorial Associate

Maintained Sections of Central Education Center Facility in Newnan.

11/1999 – 8/2007 | ZCorum | Gordon, Georgia | Web Developer / Programmer

1/1998 – 11/1999 | ZCorum | Gordon, Georgia | Technical Support Specialist

Provided telephone technical support for customers of over 70 internet service providers (ISP).

Resolved end users issues to their satisfaction.

10/1995 – 12/1998 | Macon Technical Institute, | Macon, Georgia | Microcomputer Specialist – Work / Study

Supported faculty and staff computer systems on an intranet.

Resolved users’ hardware and software issues.

4/1986 – 5/1987 | M&M Clays, Inc. | McIntyre, Georgia | Laboratory Technician

Analyzed production and exploration kaolin samples for quality control.

Tested samples for G.E. brightness, residue, viscosity, CEC particle size, and cast weight.

Volunteer Experience

5/24/2015 – 12/11/2017 | Peachtree City Library | Peachtree City, Georgia

Volunteered over 235 hours shelving books.

1/9/2016 – 9/25/2017 | Throwback Studioz | Production Assistant

IMDb Credits:

Education

1992 Bachelor of Science, Computer Science | Georgia College | Milledgeville, Georgia

1985 Bachelor of Science, Geology | Georgia Southern College | Statesboro, Georgia

2008 Diploma, Accounting | Central Georgia Technical College | Milledgeville, Georgia

1997 Diploma, Microcomputers | Macon Technical Institute | Macon, Georgia

1987 Diploma, Computer Programming | Control Data Institute | Atlanta, Georgia

2017 Set Construction Course | Georgia Film Academy, Pinewood Studios | Fayetteville, Georgia

2016 Continuing Education Credits, Adobe Premiere/After Effects | Clayton State University | Morrow, Georgia

2015 Continuing Education Credits, Film Tech I & II | Clayton State University | Jonesboro, Georgia


Download IT Resume
This Url